Reset password RPCN

Hello,

I wanted to ask if the 'reset password' feature for RPCN works or not? 
I recently wanted to make a new account and wanted to go back to my old one 'Jaroslav_01' and found out that none of my passwords are correct. 
I have no idea if I made a typo 2 times or what happened.

Is it possible to reset the password or enable the feature in the future?
(There's no log because it's not an error)

Thanks.